Our Refund Policy forms part of and must be read in conjunction with, Mobile Application Terms and Conditions. We reserve the right to change this Refund Policy at any time.
-
REFUND POLICY
At efreta.com, our general policy is that YOUR PAYMENT IS FINAL AND YOU WILL NOT BE ABLE TO CANCEL THE BOOKING AND/OR RECEIVE A REFUND OF YOUR PAYMENT AT ANY TIME.
You can contact us for any issue, all refund-related issues are assessed by our customer support team case by case and auctioned accordingly if you are unhappy with our service then you will get a refund. Please contact us through our email at info@efreta.com.
We are happy to support you if there is any issue you can contact our back-office team for any inquiry or problem.
If for any reason, our customer support staff confirms a refund. Then, a refund will be made accordingly.
-
METHODS OF PAYMENT AND REFUND
We will refund your amount to the original payment method, once it has been processed.
-
REFUND CYCLE:
The complete refund process normally takes about 5-15 working days from the date of confirmation of the refund.
French
English
Spanish